Terms & Policy

Terms of Service

1. Pre-Order Agreement

By placing a pre-order for SnapBoo, you agree to the following terms:

• This is a pre-order for a limited batch of 100 units
• Expected shipping time is 30 days from order date
• All sales are final for pre-orders
• We reserve the right to extend the manufacturing timeline if needed

2. Product Disclaimer

SnapBoo is a fan-made product and is not affiliated with, endorsed by, or sponsored by Pop Mart or Labubu™. All trademarks belong to their respective owners.

3. Shipping & Delivery

• Free shipping within the United States
• International shipping rates calculated at checkout
• You will receive tracking information once your order ships
• We are not responsible for customs fees or import taxes

4. Return & Refund Policy

Due to the limited nature of this pre-order:

• All sales are final
• We will replace defective items within 30 days of delivery
• Refunds may be issued if we are unable to fulfill your order
• Cancellations must be requested within 24 hours of ordering

5. Contact

For questions or concerns, please contact us through our Shopify store.

Privacy Policy

1. Information We Collect

When you place an order, we collect:

• Name and shipping address
• Email address for order confirmation and updates
• Payment information (processed securely by Shopify)

2. How We Use Your Information

We use your information to:

• Process and fulfill your order
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Improve our product and service

3. Data Security

All payment processing is handled securely by Shopify. We do not store credit card information on our servers. Your personal data is encrypted and stored securely in compliance with industry standards.

4. Third-Party Services

We use the following third-party services:

• Shopify: E-commerce platform and payment processing
• Shipping carriers: To deliver your order

These services have their own privacy policies and we encourage you to review them.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (after order fulfillment)
• Opt-out of marketing communications

6. Updates to This Policy

We may update this privacy policy from time to time. The latest version will always be available on this page with the date of last update.